The system is intended for use by the following users:
The Freight Forwarder has an Administration screen allowing him to add/amend/remove Shipping Agents and Importers access to PFETrack.
Importers and Shipping Agents apply to PFE to be added to the system. They are then given their authorisation Login and Password by telephone/mail/manual email.
He selects Add Order.
He entersor
He selects Amend Order.
He can change the details of a previously Added Order (e.g. the factory inform him the goods will not be ready for shipment on time), until the Actual Departure time, at which point we presume the boat has left! He can also cancel an order here.
On selecting Amend Order, the consignment details that the Importers put in are uneditable.
The Shipping Agent enters details of the vessel, the sailing date and arranges to have the shipment picked up from the factory and taken to the port on the due day (if these were the Shipping Terms).
He enters the ETD and ETA and hits 'submit'.
On submit, the details of the amended order are e-mailed to the Freight Forwarder (info only), the Importer (to show the order has received attention) and the Shipping Agent (confirm what he has done).
Any change in the status of the Order is confirmed to the Importers, the Shipping Agent and the Freight Forwarder.
The Importers will want to check frequently, using Track order, that his shipment is on its way, and especially when the shipment arrives in Boston and is awaiting customs clearance.
The system will be housed with an ISP who will back up the data as instructed by PFE.
Document Dated: Fri Mar 26 10:37:55 1999
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