December 1997 - Volume 1, Issue 2

Submit It! Traffic Tribune is a free newsletter for Webmasters, online marketers and Web site owners. STT is dedicated to covering the latest methods for building and sustaining Web site traffic, as well as related Web site marketing topics.

STT is a subscription only newsletter. Feel free to forward this to interested associates.

In This Month's Issue:

Search Engines & Directories: Keywords 101

Advertising: Making Keyword Buys a Part of Your Advertising Campaign

Linking: The Link to More Traffic

News Bytes

Affiliate Programs
The Internet Abroad
Ad Banner Pricing

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KEYWORDS 101
By Larry Gormley

What do a Fortune 500 and a small five-person business have in common? They
both want to show up in the top ten results when someone does a search in
one of the major search engines.

Along the same lines, a small marketing firm recently sent me the following
message. "About two weeks ago I submitted our site with its home page
rewritten to make use of meta tags. .. we still are not able to locate our
site by searching using:  public relations, marketing, etc., as keywords."

A few months ago a large, well-known company approached us. They wanted to
show up in the top three results when people searched for the keywords
"movies" and "employment".

Clearly, the odds of showing up in the top-ten using generic keyword
searches are very low. Searching AltaVista using the keyword "marketing"
results in over 730,000 matches; the keyword "public relations" results in
over  275,000 matches; "employment" over 560,000.

Yes, there are tricks you can use to try to get higher placement but the
tricks are search-engine specific, don't always work, require constant
attention, and are well-known to the point that they are becoming
meaningless. Most firms do not have the time or the resources to dedicate
to trying to win this game.

Instead of surfing against the tidal wide, ride the wave with the following
approaches - you'll have more success and a lot less angst.

1. Carefully evaluate the selection of your keywords. Are they too generic?
Do searches on the various search engines using the keywords. How many
results are returned? Do not optimize your site around generic keywords.

2. Approach the selection of your keywords from the searcher's perspective.
If someone is looking for a public relations firm they may start off using
the keywords "public relations" but they will quickly start refining their
searches using other terms like specialty, location, or even client base.
Optimize your site around linked, focused keywords.

3. What keywords do your target audiences use? Ask your current customers
how they would search for your site.

4. Investigate the sites that show up first during your keyword searches.
Can you get a reciprocal link on any of these sites?  Are there content
sites that contain links to other sites? Do a lot of surfing.

5. Check out your competition. Check out their Web site titles, the content
on their pages, their Meta tags. Try to find your competitors sites via the
keywords. Use the information to help optimize your site but don't use your
competitors name in your "search content".

6. If you're really set on a generic keyword then consider purchasing
keyword ad banners on one or more search engines. It might appear to be
expensive but you're guaranteed of showing up on the top, you can measure
the results accurately and you can experiment easily.

7. Finally, make sure you integrate your keywords in the body text, Title
tag and Meta tags of your main page.


Larry Gormley is co-founder and Vice President of Product Development at
Submit It!.

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MAKING KEYWORD BUYS A PART OF YOUR ADVERTISING CAMPAIGN
By John Schick

Keyword advertising is one approach to purchasing ad banner space on the
search engines. When certain keywords are used, ad banners appear.  The
following are ways to identify which keywords and search engines to target:

1. Analyze The Top 200 Keywords

Yahoo  receives over 1 million visitors daily, and the top 200 keywords
produce anywhere from 35,000 to 400,000 hits per month. Eyescream offers
lists of the top 200 keywords from Yahoo
(http://www.eyescream.com/yahootop200.html) and Dogpile
(http://www.eyescream.com/dogpiletop200.htm).   Many search engines will
tell you how many hits they get on lesser words if you are a potential
advertiser.  You'll pay around $40-$60 CPM (cost per thousand impressions)
for your keyword ads on most search engines.  But you can pay as little as
$25-$30 CPM by buying keywords on less popular search engines.

2. Check Your Referring URL

Review your referring URL log for traffic from the search engines and study
what keywords were used to find your site. If you aren't using a referring
URL log, ask your ISP to set one up.  The following is a single line which
shows the numerical IP address and name IP address of who visited, what
search engine they used to find the site and what keyword phrase was
searched, among other useful info.

'206.104.199.45','pm19-12.magicnet.net','http://altavista.digital.com/cgi-bi
n/query?pg=q&what=web&kl=XX&fmt=.&q=%22search+engine+rankings%22','Mozilla/4
.01 [en] (Win95; I)','869173387'<BR>

3. Monitor your Competition

Perform keyword searches on relevant words and phrases to study which
competitors may be running keyword ads.

4. Monitor Search Engine Rankings

Save yourself considerable time and effort by using a monitoring service
such as PositionAgent (http://www.positionagent.com), to monitor where your
web site ranks on the top 10 search engines for your important keywords.
The free version of PositionAgent will report these results instantly, and
the commercial version will enable you to track them over time, as well as
those of your competition. 

5. The More Keywords the Better

Contact the search engines and request rate cards.  Don't rely on a single
keyword as they rarely offer enough traffic to justify the rates, and many
search engines won't allow you to buy the entire inventory of popular
keywords.  The following link summarizes rate information from the leading
search engines:  AdResource Search Engine Rate Guide
(http://www.adresource.com/sirate2.htm)

6. Select engines that offer keyword clusters and keyword phrases

Keyword clusters, offered by some search engines such as AltaVista for
$30-$50 CPM, are a group of 25 to 75+ words that cluster around a given
topic. You pay less for the larger keyword clusters. For example, (equity,
equities, retirement, savings, investments, bonds, stocks, return,
planning, options) would be a cluster for the topic "investment". This
tends to dilute the targeting if your important keyword is "stocks", but
search behavior predicts that potential customers for "stocks" will search
a wide range of words and phrases. 

7. Conduct Research on the Search Engines

Viaweb Inc. (http://www.viaweb.com/vw/search.html) the leading supplier of
online store software, released the first study of search engine keywords
used by online shoppers. They studied the amount of money spent by online
shoppers coming from different search engines. Per capita spending varied
surprisingly between search engines, suggesting that the same keyword
advertising on different search engines will produce widely varied results
among online shoppers.

Conclusion

Have we complicated what should be a simple task?  Consumer behavior is
complicated and web advertising is too important and costly to be handled
by guesswork. Following these steps will assist you in finding out whether
keyword buys are right for you.


John Schick developed the ideas for PositionAgent, the Internet's first
service for monitoring Web site rankings in the search engines. His Web
site can be found at http://www.adresource.com.

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THE LINK TO MORE TRAFFIC
By Tom Taulli

How is it possible for a site to be accessed millions of times each month,
yet not spend a dime on advertising?  Simply put:  reciprocal links to
other sites. One company with this distinction is BigCharts
(www.bigcharts.com), which provides extensive charting for over 27,000
stocks, mutual funds and indexes.  The company has been able to arrange
reciprocal links with such heavy traffic hubs as Schwab, Hoovers,
DoubleClick, Zacks Investment Research, Datek Securities, Quick & Reilly
and Morningstar.

I had the opportunity to talk with Phil Hotchkiss, who is the CEO and
founder of BigCharts.  Despite having only ten employees, BigCharts has
mastered the art of reciprocal links.  According to Hotchkiss, you must be
extremely persistent.  For example, when establishing a reciprocal link
with Schwab, Hotchkiss maintained constant contact. If Schwab had a
question, Hotchkiss was quick to respond. Also, says Hotckiss, you must
demonstrate that you are reliable and can handle lots of traffic. These
factors are very important for major link partners. Finally, Hotckiss
believes that you should link to those sites that offer synergy rather than
establishing links for the sake of linking.

The Edgar-Online site (www.edgar-online) is another example of a site which
has successfully pursued link arrangements.  This site has become the
premier source of online filings for the Securities and Exchange
Commission.  Edgar-Online has reciprocal links with such sites as Yahoo!,
Pointcast, MSNBC, USA Today, Quote.com, and CNET SNAP!. Jay Sears, the VP
of Marketing & Business Development, says that it is very effective to have
a subset of data you can provide to other sites for free.  "The data
should, first, be valuable content to the partner site and second, entice
consumers to 'click-over' to your main site." He says that time is of the
essence.  You want to get a link before your competitors do.  If not, it
becomes very difficult to get a reciprocal link. Sears also believes that
you must do lots of research.  For example, he uses his own service to
search for public documents on the partners he wants to link with.  "While
talking with Infoseek," says Sears, "I knew how much they had to pay to get
a link on Netscape." 

Another example is Access Financial (www.accessfin.com) a recently launched
site in the process of finding linking partners. So far, the company is
dealing with BigCharts, NewsAlert, and Thomson's Investor Network. Access
Financial requests a custom page located on the partner's server with a
graphical link back to the Access Financial Web site.  The Access Financial
Web site will have a reciprocal link back to the partner's site.

The most important advice for attaining links is "Don't be afraid to talk
to the big boys.  You never know until you try."


Tom Taulli is the publisher of the Taulli Report
(http://www.taullireport.com), a personal finance newsletter distributed by
e-mail.  He is also the author of "Create An Online Store...Get Customers
Thru' The Door," which you can purchase from the Taulli Report site.

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AFFILIATE PROGRAMS
STT editor
Affiliate programs, also known as revenue sharing or referral programs are
set up between online stores and sites that link to them.  When a user
clicks through to the online store from a referral link and makes a
purchase at the site's online store, the referring site gets credit in the
form of cash or merchandise. 

Online stores see this channel as a way to extend their reach and increase
traffic while referring sites receive additional income.  Enabling this
trend is software from vendors such as Viaweb, whose recent 4.0 release
allows merchants to manage revenue sharing links. 

For the full articles, see:
http://www.webweek.com/1997/11/17/news/19971117-affilate.html
http://www1.viaweb.com/vw/re14.html


THE INTERNET ABROAD
STT editor
Standard industry analysis reveals that 30 to 40 percent of all retail
commerce done online is shipped from the US to points outside.  This
corresponds with the growth in online users from abroad.  For example, ten
percent of citizens of the United Kingdom and Germany are currently online. 

Suzan Nolan of Bluesky International Marketing recommends localizing your
site to make it more friendly to non-U.S. users.  For example you could
provide an international (not an 800) number or register your site with
regional search engines and directories.

Keep track of growing internet use abroad and tailor your ads and site to
foreign customers.

For the full articles:
http://www.clickz.com/archives/index.html (December 1, 1997)
http://www.clickz.com/archives/index.html (October 21, 1997)


AD BANNER PRICING
STT editor
Ad pricing is always a moving target.  Chris Bertchie, Advertising Director
for Town Hall, admits that there is no one exact method for determining
advertising rates.  Problems include the inability to estimate page view
duplication and determining which rate model is appropriate.  In her
article, she sums up various rate models and the associated costs including
CPM, results-oriented pricing, transactional pricing, per-lead programs and
clickthrough pricing.  

For the full article, see:
http://www.clickz.com/archives/112597.html
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