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5star problems

Posted by Mylesc pp TimJ on Thu Mar 18 17:47:16 1999

Distribution: paneris@i-way.co.uk
Chippy,

We have the go-ahead for this one (2 hours), do you have time to take a look?

You should have all the correspondence.

Cheers

Tim Joyce
Chief Enthusiast
HOOP Ltd
tim@hoop.co.uk
http://www.hoop.co.uk
+44 1202 251 816

HOOP is proud to be a member of the Paneris
Community. http://www.paneris.co.uk

-----Original Message-----
From: James Webb
To: Tim Joyce
Date: 15 March 1999 17:00
Subject: Re: Problem at 5 Star


>Hi Tim,
>
>Sounds good to me, here's a login and password for FTP and Telnet:
>
>Login: ********
>Pass: ******** (case sensitive)
>
>Look for the "5Star" directory, everything is under there. You'll find
>all the cgi scripts in the 5 Star directory and all the .doc files that are
>used with them in the 5star/data/docs directory.
>
>Let me know If you have any questions and I'll get back to you asap.
>You can call me on: 0181-488-1701 or email me.
>
>
>I must confess to knowing next to nothing about C or CGI, I'm
>a plain HTML man myself. I couldn't believe how quickly this guy
>put these scripts together and how much easier the site is to maintain.
>I don't know what happened to him, he lives in the US, he could be
>dead for all I know. But I would like very much to keep things on
>a similar footing If I can. Oh and go easy on the bill, I'm not earning
>a fortune out of this site yet :)
>
>Let me know what you think.
>
>James.
>
>-----------------------------------------------------
>James Webb
>Applications Coordinator & Webmaster
>5 Star Internet Shareware for Win95,98,NT
>http://www.5star-shareware.com
>Free downloads of Internet Shareware and Freeware.
>-----------------------------------------------------
>
>
>Tim Joyce wrote:
>
>> James,
>>
>> We can certainly have a look at the problem and work out a solution for you. Do you know what operating system is the site is
>> running under?
>>
>> The best way forward is probably:
>>
>> 1) Let us have _any_ documentation for the interactive (scripted) bits of the site.
>> 2) Let us have ftp (and telnet?) ids and passwords.
>> 3) Give us a couple (2) hours to work out what to do about the immediate problem.
>>
>> We will then propose (and cost) a way to fix it. We will also give you costs for a plan to make the site maintainable in the
>> medium/long term.
>>
>> HOOP charge £40 (ex VAT) per hour.
>>
>> Please let me know if this is sensible, and we'll take a look at the problem.
>>
>> Cheers
>>
>> Tim Joyce
>> Chief Enthusiast
>> HOOP Ltd
>> tim@hoop.co.uk
>> http://www.hoop.co.uk
>> +44 1202 251 816
>>
>> HOOP is proud to be a member of the Paneris
>> Community. http://www.paneris.co.uk
>>
>> -----Original Message-----
>> From: James Webb
>> To: Tim Joyce
>> Date: 15 March 1999 13:03
>> Subject: Re: Problem at 5 Star
>>
>> >Hi Tim,
>> >
>> >Thanks for getting in touch, I was just waiting to see If the original programmer
>> >was going to finally get in touch but alas no. This guy programmed the c for most
>> >of the site in return for a load of free advertising but now he seems to have
>> >disappeared of the face of the planet.
>> >
>> >I don't know If Antony put your in the picture but this is the situation.
>> >The script I am having problems with counts all the downloads for the day
>> >and displays the results in a nice table on the Top Downloads page. You
>> >can see how it is displayed by clicking on the Top Downloads link from
>> >the home page of our UK mirror at NSM http://www.5star.nsm.co.uk.
>> >The NSM script is still working although the amount of downloads here
>> >is low. It should automatically update at midnight every night.
>> >
>> >I first noticed that the script was not working correctly the day after
>> >I sent my latest newsletter out to 11,000 subscribers. I checked the Top
>> >Downloads page and because the amount of downloads for a few programs
>> >was over the one thousand mark for that particular day, the script went
>> >haywire and displayed 9 digit downloads for every other program.
>> >I panicked and uploaded the topdownloads.cgi script from NSM to
>> >Maytech hoping it would correct the problem but the page then refused
>> >to load completely.
>> >
>> >I'm afraid I haven't got the source code for any of the scripts on my website
>> >and I'm sure I will experience more problems in the future. I tried at one time
>> >to obtain the source but this guy refused to let it out of his sight. I'll be more
>> >careful next time.
>> >
>> >Any help or suggestions for correcting this problem would be appreciated.
>> >
>> >Look forward to hearing from you.
>> >
>> >James.
>> >
>> >-----------------------------------------------------
>> >James Webb
>> >Applications Coordinator & Webmaster
>> >5 Star Internet Shareware for Win95,98,NT
>> >http://www.5star-shareware.com
>> >Free downloads of Internet Shareware and Freeware.
>> >-----------------------------------------------------
>> >
>> >Tim Joyce wrote:
>> >
>> >> James,
>> >>
>> >> Please get in touch if you need some help. I think we could even russle up a C programmer if you need it.
>> >>
>> >> Cheers
>> >>
>> >> Tim Joyce
>> >> Chief Enthusiast
>> >> HOOP Ltd
>> >> tim@hoop.co.uk
>> >> http://www.hoop.co.uk
>> >> +44 1202 251 816
>> >>
>> >> HOOP is proud to be a member of the Paneris
>> >> Community. http://www.paneris.co.uk
>> >>
>> >> -----Original Message-----
>> >> From: Antony Freeman
>> >> To: james@5star-shareware.com
>> >> Cc: tim@hoop.co.uk
>> >> Date: 13 March 1999 18:14
>> >> Subject: Re: Problem at 5 Star
>> >>
>> >> >Someone who may be able to help you is Tim Joyce tim@hoop.co.uk. If you have
>> >> >the source I would think they can fix it. If you don't they could rewrite it,
>> >> >preferably, I would say, in perl or java.
>> >> >
>> >> >A.
>> >> >
>> >> > Hi Ant,
>> >> >
>> >> > The script counts all the downloads for the day and displays the
>> >> > results in a nice table on the top downloads page. It automatically
>> >> > updates at midnight every night.
>> >> >
>> >> > Yes, I panicked and uploaded the topdownloads.cgi script from NSM
>> >> > hoping it would correct the initial problem I had. The original problem
>> >> > reared its ugly head the day after I sent my latest newsletter out to
>> >> > 11,000
>> >> > subscribers. I checked the Top Downloads page and because the amount
>> >> > of downloads for a few programs was over the one thousand mark for that
>> >> > particular day, the script went haywire and displayed 9 digit downloads
>> >> > for every other program.
>> >> >
>> >> > As soon as I uploaded the topdownloads.cgi script from NSM to Maytech
>> >> > the page refused to load completely. What a balls up! I suppose I will
>> >> > have
>> >> > to try and find someone who has knowledge of C. I trusted Ray, but he's
>> >> > let
>> >> > me down badly
>> >> >
>> >> > James.
>> >> >
>> >> >
>> >> >
>> >> >
>> >> > Antony Freeman wrote:
>> >> >
>> >> > > I see the file is dated Mar 10th, was it replaced at that time?
>> >> > >
>> >> > > A.
>> >> >
>> >> >
>> >> >
>> >> > --
>> >> > -----------------------------------------------------
>> >> > James Webb
>> >> > Applications Coordinator & Webmaster
>> >> > 5 Star Internet Shareware for Win95,98,NT
>> >> > http://www.5star-shareware.com
>> >> > Free downloads of Internet Shareware and Freeware.
>> >> > -----------------------------------------------------
>> >> >
>> >> >




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